Episode 1

Step Zero: Attitude, Energy, & Approach

David joins Bart Nollenberger on Keep the Change to talk about his book, Step Zero, and how and why your attitude, energy, and approach make the biggest difference before the process even starts.

47 min.

Episode 2

The Mindset Behind Better Performance

David joins Jim Fitzpatrick on CBT News to talk about his new book, Step Zero, and how attitude, energy, and approach shape leadership, culture, and performance in every dealership (and in real life!).

26 min.

Episode 3

Leadership Starts With You

David joins Russell Hill and Charity Dunning on What the Fixed OPS - WTF?! to talk about Step Zero, personal accountability, and why the best leaders work on themselves first before trying to lead everyone else.

43 min.

Episode 4

Accountability and Growth in Buy Centers

David sits down on The Mission Debrief with Call Team Six to talk about leadership, buy centers, accountability, CRM discipline, and the habits all top-performing stores share.

57 min.

Episode 5

Where You Start Doesn’t Define You

David joins Ron Marvo on The Great American Underdog to talk about his journey from addiction and homelessness to leadership, family, and a life he once couldn’t imagine, along with the mindset behind Step Zero.

1 hr. 3 min.

Episode 6

Why the Personal Touch Still Wins

David joins Sam D’Arc, host of Car Dealership Guy to talk about the old-school habits that still drive loyalty today, from handwritten follow-up to showing genuine appreciation and staying connected with customers.

32 min.